Privacy Policy
Your privacy matters to us. This policy explains how we collect, use, and protect your information.
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1. Information We Collect
We collect information you provide directly to us, such as your name, email address, and any content you submit (including reviews). We also collect information automatically when you use the Service, including your IP address, browser type, pages visited, and referring URLs through standard server logs and analytics tools.
2. How We Use Your Information
We use the information we collect to operate and improve the Service; to send you transactional emails such as account confirmations; to respond to your enquiries and support requests; to detect and prevent fraud and abuse; and to comply with legal obligations. We do not sell your personal information to third parties.
3. Cookies and Tracking Technologies
ConsumerVoice uses cookies and similar tracking technologies to enhance your experience, analyse site traffic, and serve relevant advertising. You can control cookie settings through your browser. Disabling cookies may affect the functionality of certain features of the Service.
4. Sharing of Information
We may share your information with trusted third-party service providers who assist us in operating the Service (such as hosting, analytics, and email delivery providers), subject to confidentiality obligations. We may also disclose information when required by law or to protect the rights and safety of ConsumerVoice, our users, or the public.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us. We may retain certain information as required by law or for legitimate business purposes.
6. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data; to object to or restrict certain processing; and to data portability. To exercise these rights, please contact us at +1 (747) 850-0064 or through our Customer Service page.
7. Security
We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Your continued use of the Service after changes constitutes your acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at +1 (747) 850-0064 or through our Customer Service page.